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6/26/10

GIVEAWAY! Delivering Happiness by Tony Hsieh (Book Review 2010-107)

Product Description

In his first book, Tony Hsieh - the widely-admired CEO of on-line shoe retailer, Zappos, explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Using anecdotes and stories from his own experiences and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success. Even better, he shows how creating happiness and record results go hand-in-hand. He starts with the 'Why' in a section where he narrates his quest to understand the science of happiness. Then he runs through the ten Zappos 'Core Values' such as 'Deliver WOW through Service,' 'Create Fun and A Little Weirdness' and 'Build a Positive Team and Family Spirit' and explains how you and your colleagues should come up with your own. Hsieh then details many of the unique practices at Zappos that have made it the success it is today, such as the philosphy of allocating marketing money into the customer experience, thereby allowing repeat customers and word-of-mouth be their true form of marketing. He also explains why Zappos's main priority is company culture and his belief that once you get the culture right, everything else - great customer service, long-term branding - will happen on its own. Finally, Hsieh explains how Zappos employees actually apply the Core Values to improving their lives outside of work - and to making a difference in their communities and the world --This text refers to the Audio CD edition.

About the Author

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.

Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.

Product Details

  • Hardcover: 253 pages
  • Publisher: Business Plus; 1 edition (June 7, 2010)
  • Language: English
  • ISBN-10: 0446563048
  • ISBN-13: 978-0446563048
SOURCE:  PUBLISHER

LOVED IT

This is a truly inspiring story of success that any one in business should read.  By creating happiness among employees, Tony has proven that this will lead to a profitable company.  I can say for a fact that this works since one of the best jobs I ever had used these same principles and the company was quite profitable as well as the happy employees.  I really enjoyed this one both as a memoir and business read.

WANT TO WIN A COPY OF THIS BOOK?

Please use a NEW AND SEPARATE comment for each entry.

Contest is open to anyone with a US or Canadian mailing addtress (no PO Boxes)
Winner will be chosen by Random.org on 7.12.10
Winner will have 48 hours to respond to email or a new winner will be chosen
This giveaway is sponsored by Hatchette Book Group and 1 to 3 copies will be available depending on entries.

+1 Leave a comment with an email address (you can do this daily for extra entries)
+1 Follow Me
+2 GFC Follower
+1 Be my friend on GoodReads HERE
+1 LIKE the new SWAMPED Facebook Page HERE
+1 Post about this giveaway on your social networking site and leave me a link here.  You can do this daily and receive an entry for each link you leave.  One per day per site.
+3 Blog about this giveaway and leave me a link 
+1 Visit   www.deliveringhappinessbook.com  and leave me a comment about an interesting fact you found there.


56 comments:

  1. I'd love to win this!

    harvee44 at yahoo.com

    ReplyDelete
  2. I'm already a Google follower.

    harvee44@yahoo.com

    ReplyDelete
  3. I am already a Goodreads friend!

    harvee44 at yahoo.com

    ReplyDelete
  4. Please include me in your giveaway.
    Thanks
    Debbie
    debdesk9(at)verizon.net

    ReplyDelete
  5. I am a follower.
    Thanks
    Debbie
    debdesk9(at)verizon.net

    ReplyDelete
  6. This sounds like a very informative book. Thanks for the chance.
    dmkayes@gmail.com

    ReplyDelete
  7. I follow via Google Friend Connect #1
    dmkayes@gmail.com

    ReplyDelete
  8. I follow via Google Friend Connect #2
    dmkayes@gmail.com

    ReplyDelete
  9. LIKE the new SWAMPED Facebook Page
    dmkayes@gmail.com

    ReplyDelete
  10. This book just sounds so interesting! I would love to win a copy!

    Suzanne
    quzy(at)mac.com

    ReplyDelete
  11. I'm an "old" Google Friends Connect Follower!

    Suzanne
    quzy(at)mac.com

    ReplyDelete
  12. And I'm an "old" Goodreads friend!

    Suzanne
    quzy(at)mac.com

    (gosh I'm feeling so "old" all of a sudden)

    ReplyDelete
  13. This book sounds amazing!

    books4sherry@yahoo.com

    ReplyDelete
  14. Following!

    books4sherry@yahoo.com

    ReplyDelete
  15. It looks like a good book and premise, please count me in!
    JHolden955(at)gmail(dot)com

    ReplyDelete
  16. I'm a follower.
    JHolden955(at)gmail(dot)com

    ReplyDelete
  17. GFC follower #1.
    JHolden955(at)gmail(dot)com

    ReplyDelete
  18. GFC follower #2.
    JHolden955(at)gmail(dot)com

    ReplyDelete
  19. At the website, the Happy Bus Book Tour looks cool! The Happy Bus pics look pretty darn fancy, probably good for this cross-country adventure.
    JHolden(at)gmail(dot)com

    ReplyDelete
  20. I'd love this one. Please count me in. Thank you!

    nfmgirl AT gmail DOT com

    ReplyDelete
  21. I'm a GFC follwoer

    nfmgirl AT gmail DOT com

    ReplyDelete
  22. I'm your Goodreads friend

    nfmgirl AT gmail DOT com

    ReplyDelete
  23. I'm a GFC follower #2

    nfmgirl AT gmail DOT com

    ReplyDelete
  24. Blogged:
    http://cerebralgirl.blogspot.com/2010/06/book-giveaways-in-blogworld-06-26-10.html

    nfmgirl AT gmail DOT com

    #1

    ReplyDelete
  25. Blogged:
    http://cerebralgirl.blogspot.com/2010/06/book-giveaways-in-blogworld-06-26-10.html

    nfmgirl AT gmail DOT com

    #2

    ReplyDelete
  26. Blogged:
    http://cerebralgirl.blogspot.com/2010/06/book-giveaways-in-blogworld-06-26-10.html

    nfmgirl AT gmail DOT com

    #3

    ReplyDelete
  27. Daily entry 6/29. Thanks!
    JHolden955(at)gmail(dot)com

    ReplyDelete
  28. This comment has been removed by the author.

    ReplyDelete
  29. I'd love to win this!
    meredithfl at gmail dot com

    ReplyDelete
  30. meredithfl at gmail dot com
    +2 GFC Follower

    ReplyDelete
  31. meredithfl at gmail dot com
    +1 Be my friend on GoodReads

    ReplyDelete
  32. meredithfl at gmail dot com
    +1 LIKE the new SWAMPED Facebook Page

    ReplyDelete
  33. meredithfl at gmail dot com

    +1 Visit www.deliveringhappinessbook.com.
    I found that this book was #1 for two weeks on the NYT best sellers list!

    ReplyDelete
  34. This looks like a very informative book. Thanks for the giveaway.
    mtakala1 AT yahoo DOT com

    ReplyDelete
  35. Blof follower via GFC
    mtakala1 AT yahoo DOT com

    ReplyDelete
  36. "liker" on Facebook
    mtakala1 AT yahoo DOT com

    ReplyDelete
  37. Lance Armstrong calls this an awesome book, practical and personal.
    mtakala1 AT y ahoo DOT com

    ReplyDelete
  38. Daily entry 7/1.
    JHolden955(at)gmail(dot)com

    ReplyDelete
  39. Daily entry 7/2.
    JHolden955(at)gmail(dot)com

    ReplyDelete
  40. I found your review to be intriguing and one that I would take pleasure in reading.
    Thank you so much for hosting this giveaway.

    steven(dot)capell(at)gmail(dot)com

    ReplyDelete
  41. Daily entry 7/5. Thanks!
    JHolden955(at)gmail(dot)com

    ReplyDelete
  42. I'd love to read this book. Please count me in.

    bgcchs(at)yahoo(dot)com

    ReplyDelete
  43. GFC Follower #1

    bgcchs(at)yahoo(dot)com

    ReplyDelete
  44. GFC Follower #2.

    bgcchs(at)yahoo(dot)com

    ReplyDelete
  45. I would love to win! Thanks for the giveaway!

    jeffintennessee at gmail dot com

    ReplyDelete
  46. Daily entry 7/9. Thanks!
    JHolden955(at)gmail(dot)com

    ReplyDelete
  47. Daily entry 7/10. Thanks!
    JHolden955(at)gmail(dot)com

    ReplyDelete
  48. Would love to read this!

    rhoneygtn at yahoo dot com

    ReplyDelete
  49. I wanted to read it before I was even halfway done with your review!

    lynnx512 at gmail dot com

    ReplyDelete
  50. GFC follower #1

    lynnx512 at gmail dot com

    ReplyDelete
  51. GFC follower #2

    lynnx512 at gmail dot com

    ReplyDelete
  52. I tweeted:
    http://twitter.com/livelovelynn/status/18320069273

    lynnx512 at gmail dot com

    ReplyDelete
  53. An interesting fact I found at www.deliveringhappinessbook.com :
    Tony Hsieh's last name is pronounced Shay.

    lynnx512 at gmail dot com

    ReplyDelete
  54. I would like a chance to win thanks

    cams1031(at)gmail(dot)com

    ReplyDelete
  55. Would love to win - daily entry - thanks!
    lynnx512 at gmail dot com

    ReplyDelete
  56. Shared on Twitter:
    http://twitter.com/livelovelynn/status/18376758878
    lynnx512 at gmail dot com

    ReplyDelete

Thanks for leaving a note! I try to reply to all conversations!