Retail Hell: How I Sold My Soul to the Store Confessions of a Tortured Sales Associate by Freeman Hall
LOVED IT
This is the reason I will never ever work retail again: If the customers don't get you, the management will. I thought this was just hilarious and you couldn't make this stuff up in a million years. Much like Jen Lancaster's Bitter is the New Black and Bringing Home the Birkin: My Life in Hot Pursuit of the World's Most Coveted Handbag by Michael Tonello, you will find it hard not to laugh at what happens in a fancy department store. At least I guessed it right and got the department store correct when I said it had to be Nordstroms. I knew several people who worked there and these tales are right in line with what I have heard them say. I hope that the return policy changes as these shoppers get away with murder. (borrowed)
Product Description
“I think you left these behind,” I said, handing them to her. This happens all the time when women try to return bags they’ve used. Tampons, lipstick, coins, Tic Tacs, and condoms are the top treasures found.
‘Greasy’ let out a sigh, as if I were the problem. “I was just trying my things in it. I really don’t see what the problem is here. It’s none of your business what I keep in my handbag.”
It is when my commission is at stake! I’m not your Designer Handbag Rental Service! My name is not BagBorrowOrSteal.com!
Enter Freeman Hall, an aspiring screenwriter who sets out to realize his Hollywood dream, but instead plunges into the seventh circle of Retail Hell when the rent comes due, selling animal-hide Hobos and overpriced clutches to Lookie-Loos and Picky Bitches—but always with a sunshiny smile.
Freeman toils in the handbag (that’s handbag, NOT purse) department of the Big Fancy department store, where he sees, hears, smells (and unfortunately, feels) it all! Here, he provides a true—and truly shocking—account of life from the other side of the handbag display. From early-morning RA-RA RALLIES to the craziest crazy-lady customers, Freeman’s horrific and hilarious workday tales redefine Juicy Couture.
As Freeman begins to plots his escape, he realizes that despite the Big Fancy’s lax return policy, for him, there really may be no returns . . . no exchanges . . . no way out.
“I think you left these behind,” I said, handing them to her. This happens all the time when women try to return bags they’ve used. Tampons, lipstick, coins, Tic Tacs, and condoms are the top treasures found.
‘Greasy’ let out a sigh, as if I were the problem. “I was just trying my things in it. I really don’t see what the problem is here. It’s none of your business what I keep in my handbag.”
It is when my commission is at stake! I’m not your Designer Handbag Rental Service! My name is not BagBorrowOrSteal.com!
Enter Freeman Hall, an aspiring screenwriter who sets out to realize his Hollywood dream, but instead plunges into the seventh circle of Retail Hell when the rent comes due, selling animal-hide Hobos and overpriced clutches to Lookie-Loos and Picky Bitches—but always with a sunshiny smile.
Freeman toils in the handbag (that’s handbag, NOT purse) department of the Big Fancy department store, where he sees, hears, smells (and unfortunately, feels) it all! Here, he provides a true—and truly shocking—account of life from the other side of the handbag display. From early-morning RA-RA RALLIES to the craziest crazy-lady customers, Freeman’s horrific and hilarious workday tales redefine Juicy Couture.
As Freeman begins to plots his escape, he realizes that despite the Big Fancy’s lax return policy, for him, there really may be no returns . . . no exchanges . . . no way out.
About the Author
Freeman Hall (Los Angeles, CA) is a retail survivor who began slaving in retail at the age of twenty at Macy’s. His most notable retailicious experience was with specialty clothing store Nordstrom, where he spent fifteen years as an award-winning handbag manager and salesperson. Check out RetailHelltheBook.com for his blog, videos, sounding board, and more.
Product Details
Hardcover: 272 pages
Publisher: Adams Media; 1 edition (September 18, 2009)
Language: English
ISBN-10: 1605501026
ISBN-13: 978-1605501024
Hardcover: 272 pages
Publisher: Adams Media; 1 edition (September 18, 2009)
Language: English
ISBN-10: 1605501026
ISBN-13: 978-1605501024
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